About Us:
Coralee Freeman
Qualifications:
Diploma of Professional Book Editing, Proofreading and Publishing. (Distinctions)
Personal Skills:
I pride myself on my honesty, integrity and attention to detail.
Customer Service Skills
The ability to:
- Prioritise my time to meet tight deadlines.
- Communicate with clients from a diverse range of backgrounds, understanding their needs and exceeding their expectations.
- Resolve disputes of unhappy clients by handling their complaints politely and efficiently.
Management/Leadership Skills
- Coached and encouraged new employees, providing constructive feedback on their progress within the company.
- Volunteering on a regular basis to proofread the community newsletter "The Lilydale Progressive"
Problem Solving Skills
- Proactive in identifying and remedying potential problems in the workplace.
Creative Skills/Hobbies
- I have been an avid reader my entire life and enjoy reading a wide variety of literature.
- An ongoing hobby is the production of hand made greeting cards which include my own verses.
- Scrapbooking is another creative outlet for me.
- My latest hobby is creative jewellery making.
Testimonials:
Lilydale District Progress Association: Jayne Saddington Editor
"The Lilydale District Progress Association Inc has been producing a monthly 16 page newsletter in the Lilydale District for over 24 years. Until recently all copy editing and proofreading has been undertaken by the Editor (myself for the past 6 years), this process has meant an extra 2-3 hours of work for each edition.
Coralee came to me last year and offered her services on a volunteer basis to undertake this responsible and time consuming task. She has always conducted herself in a friendly and professional manner, making suggestions on appropriateness of language as well as highlighting grammatical and punctuation errors. She always consults with me if she finds any ambiguity in any of our articles (many of our which are submitted by local residents and community groups from a diverse social and economic background) and she offers sound alternatives where appropriate. Coralee’s contribution has enabled me to concentrate on page layout and advertising, saving me a considerable amount of time and effort.
Her attention to detail and positive manner make her a joy to work with, and I would not hesitate to recommend her to you, as a thoroughly professional and valued member of your team."
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